Customer Plugs

Customer Feedback! Our customers are our best advertising!

 

“Your customer service is way beyond anything I have experienced. In my business, I am all over the place every week, but somehow you get it right every time. I am a walking commercial for your company! I will never buy from anyone else….period….use that any way you would like Sir!!” — A repeat customer

 

“We finally got the cover-up today after receiving it last week. I wanted to let you know it is perfect and we love it! It looks great, the fit is impeccable, and we appreciate the high-quality craftsmanship. Well worth the wait! Hope you have a nice holiday and a happy new year! Thanks again.” — Natalie

 

“I couldn’t be happier with my cover system from Cove Point. I have ordered several custom covers from Cove Point before but this was by far the most complex and extensive cover project. Bill and his team created a cover system that works beautifully to protect my 48” gas grill with rotisserie, XL Big Green Egg, and 48” Argentinian wood grill as well as the bar area and refrigerator/wine cooler area flawlessly. I can highly recommend them based on their quality workmanship and custom fitting process.” – Trevor

 

“I am a consumer of your products, Bill, love the cover that arrived a couple of weeks ago! I found a line of smokers I was very impressed with, but wanted a quality cover for it, so, it didn’t sit in the weather and rust. That caused me to search for someone that made customer covers. This is when Bill entered the story. Cove Point covers are custom, super quality, but not cheap, but then again the smoker was not cheap. I have included some photos, you can see the quality that I am referring too with marine-grade material. Thank you for a great product!” — Ray

 

“Covers fit perfectly. I like the reinforced corners for the stone fire pit, good idea. Thanks.”  Steve

 

“Hi Grill Wraps, I bought a Grill Wraps Smoker Cover for my Lang 48″ Patio Smoker back in 2004. It’s still protecting my Smoker when not kept in the Garage. Great product! I may have been the first Lang Smoker you did. I sent pics with dimensions and the cover fit great. I’m now buying another Lang Smoker… Cover came in Thursday but I used the smoker the last couple of days, so finally got to try the cover this am. Fantastic! Fits great, looks great, and will look even better after sitting in the sun for a while. I really like all the improvement – zipper, snap, pull straps, pleats, and the color too. Well worth the wait. Tell your folks they did a nice job! Thanks again.” — Gary

 

“Just wanted to say Thank You.  The cover arrived today and it looks great.  It is well worth the wait. Thanks again.” — Pam

 

“You’re a genius… take a look at the picture below. A perfect fit. I love the combination of straps and pull ties. And the backside cutout and strap/snap closure for the gas pipe is PERFECT. My house will blow away before this grill wrap comes off. My wife thinks I’m insane because I keep raving about the design quality.” — Customer from CA

 

“The grill wrap you made was for a Bull BBQ “Power Q” island with a 4-burner grill.” — Customer from AZ

 

“I would love to give my testimonial on your covers – they are everything I had hoped to see from someone in the sailboat industry. This Fall, I’ll have to get the measurements on my outdoor table and chairs set so you can make a cover for me. I’ve searched for ten years for decent furniture covers and everything out there just stinks. Thanks again.” — Jim

 

“Hi! Just put the cover on the grill — it’s perfect. The fit is just right and the color fits in well with the surroundings (Arizona being mostly tan, beige, more tan, and brown). Thanks so much for all your care, and good luck in the future. Have anyone who needs a grill cover get in touch with me if they are dubious about buying one over the net”. — Cathie

 

“I just wanted to let you know that I was finally able to put the new cover on. The fit and construction are excellent. The reason this took so long is that our grill is at our summer home on a barrier island presently accessible by ferry twice daily. Due to harsh winter conditions, the grill is stored in a shed this time of year but I’m quite certain if we chose to leave it outdoors this new cover would more than adequate protection!” — J.L., Bayside, NY

 

“I love my Grill wrap. Everyone asks where I got it. Hopefully, you’ll see some new customers from Nantucket.” — W.L., MA

 

“The BBQ grill cover fits perfectly and the color coordinates beautifully? with our pool liner and deck furniture.” — R.S., Hawaii

 

“Aloha Bill, We are happy to have received our new grill cover today. Very, very nice!!” W.C., Kauai, Hawaii

 

“…AND THE WORKMANSHIP OF THE COVER IS GREAT.” — MC

 

“Hi Bill, Here’s a picture of the grill island cover that you made me, finally! Sorry for the long delay. It’s working like a charm and easily withstood some very, very, strong wind last week. Thanks again.” — D.D., Lafayette, Indiana

 

“I just wanted to let you know that the custom grill cover you made for us a few years ago still looks like new. I see that you still have the picture that I sent you on your website. The fabric is as soft as when it was new. I recently disassembled and refurbished the grill. It is nice to know that the cover is going to last as long as the grill.” — W.W.

 

“Hi Bill, Cover came in on Thursday but I used the smoker the last couple of days, so finally got to try the cover this am. Fantastic! Fits great, looks great, and will look even better after sitting in the sun for a while. I really like all the improvement – zipper, snap, pull straps, pleats, and the color too. Well worth the wait. Tell your folks they did a nice job! Thanks again.” — Gary

 

“Hi Bill, I received the grill cover this week, and I thought I would send a photo of the grill and cover. It looks great and the custom dimensions fit perfectly. Thanks so much!?”? — A.K., NH

 

“Bill, it looks amazing! The fit is perfect! Thank you!…” — Jim

 

“We got the cover and I put it on this morning. It is perfect! I don’t know who needs to get a pat on the back, but whomever that is, tell them, I said, at a boy! Nice job. Thanks.” — Dale and Marilyn

 

“We love our new cover for our Cajun Kooler!!! Such amazing quality!!! Just like our grill cover. We will never go anywhere else for our cover needs!! We also gave our neighbor the website info because he was impressed with our covers!!! Thank you!!!” — Madeline

 

“I ordered a custom cover for my new Lone Star Grillz smoker. I invested quite a bit in the smoker so I knew I wanted a serious cover to protect that investment. I found Bill at Cove Point and was not disappointed. Customer service and communication are second to none. Separately the cover is top-notch. It is very heavy duty and fits perfectly to the shape of the smoker.” – Orlando Mondragon

 

“First, a great product. Great company… open lines of communication and very accommodating… Bill, I just wanted to write so say we love your product! We live in Orlando, with tremendous heat, humidity, and an abundance of rain daily. The cover has kept all water out of the grill. For example, historically we’d have to “drain” the drip pan if water weekly. No more! It’s always dry! Thank you!” – Rob McGarry

 

“Perfect fit sturdily made and we just love the color.” — Steve

 

“Bill, I definitely appreciate your diligence. Professionalism and Communication. Is Absolutely Outstanding! I really appreciate the honesty, and how this Company found a blemish and decided that they would not send out a Product like that. And redid my Order. Thank You!” — Lontine

 

“I am so happy that I came across this company. I bought an outdoor cover for my outdoor kitchen island. The directions for taking measurements were so easy to follow. The cover fit perfectly. And you can get matching sandbags to use in the high winds. The customer service is outstanding. I dealt with Bill Donahue who was great. Give them a call. You’ll be glad you did.” – Marlene

 

“Hi Bill, The new cover fits perfectly. No more lugging a heavy tarp around both Big Green Eggs, as I really need to keep my Ipe hardwood looking beautiful. Dawn and I sincerely appreciate your great service and the care you and others took to make the cover unique.” John

 

“Cover looks fantastic and has been great for our winter rain/snow weather!” – Robert

 

“I received my new cover for grill cart table holding a 22 inch Weber Kettle today. The cover fits like a custom suit! It is just perfect with no excess or stretch of material anywhere. By way of example: the very top of the cover lays precisely over the handle of the Weber Kettle, right in the center of the rectangle area that it was designed for. The bottom of the cover is straight and true all the way around and just above the floor so there will be no dragging whatsoever. It is absolutely flawless and attention to detail is obvious wherever I looked. My expectations are exceeded on every measure of satisfaction. One more thing: Communication with Cove Point was easy as Bill made the purchase process quite enjoyable. In every respect, this is a great company!” — Mark

 

“Hi Bill, The new cover fits perfectly. I’m sending you before and after pictures. …No more lugging a heavy tarp around both Big Green Eggs, as I really need to keep my Ipe hardwood looking beautiful. Dawn and I sincerely appreciate your great service and the care you and others took to make the cover unique. Best regards .”— John and Dawn

 

“I finally received my grill and had a chance to put your cover on. I am very pleased with the quality and fit. Thank you!” — Francesco

 

“You’ve outdone yourself!!!” — Nick

 

“Glad I had it locked down! At least he didn’t break down any fencing. Tough fabric, Bill Donohue…” – GrillWraps Customer

 

“Fantastic product, fits perfectly, love the look took a little longer to get it than expected due to holidays and covid.” – Joanne

 

“Hi Sir! Hope you are well! Just wanted to let you know how wonderful the grill cover is! It has stayed in place thru 50 mph winds – snow and all the other elements it has encountered! Changed my life! Please let your sewing team know they rock!!! When Spring comes – I will take measurements of my sculptures so I can have covers for them! All the best! Thank you again!” – Pamella

 

“Bill,  Your cover in Cedar Key, Fl, fits beautifully. Thanks.” – Eddie

 

“My cover arrived yesterday! Just in time for our first major snowstorm of the winter! I can’t begin to tell you how happy I am with it! It looks amazing! Thanks” — Kyle

 

“I received the cover for my Lonestar Grillz offset smoker today and I love it. Thank you.” — Keir (Keir sent us a video to share.

 

“The first two covers are incredible. I don’t want to go overboard and say it will be life changing but I will say for the smoker I never wanted to use it because it was such a pain to get the cover on and off and now that problem is solved.” — Mark

 

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