Our priority is customer satisfaction. In our experience nothing breeds success like happy customers and recommendations. Please if you have any thoughts, questions, concerns or suggestions drop us a line. All will be answered in a prompt and courteous manner.

 

If you would like to send us a testimonial, email us or connect with us on Facebook.

Please be aware that since each cover is made-to-order, it will be approx. 4 weeks for delivery.

FAQs

Ordering Information:

 

What “size” to order?

• Email us a photo or send us a web link of your grill, smoker, outdoor kitchen island, etc. (Cell phone photos are fine). Just email the brand and model as we probably have made a cover.
• Measure your grill across the front (length) and front to back (depth. If you are not sure call or e-mail and we will assist you in ordering the correct size.

Choice of Sizes:

We will make a cover for any model or size of Grill, Smoker or Island:

• Weber, Charbroil, Vermont Casting, Big Green Eggs, GE, Sam’s Members Mark, Kamado, Ducane, Kingsford,DCS, TEC, Lynx, MHP, New Braunfels, Kenmore, Jennaire, Thermador, Sunshine, Viking, Barbeques Galore, Bull Islands, etc.
• Engelbrecht, Gator Pit, Lang. Klose
• Charcoal, Wood, Gas or Electric
• Rectangular, Winged, Square or Round
• Full length or 1/2 length from 2 feet to 55 feet.

• Please email if you have any questions. ALL covers are made to order.

Special Requests and Built-in Islands

• If you have your own design, fit style, or want a GrillWraps™ covers for other items, email us.
• We need the dimensions, brief description and any other information you can offer. Pictures are great! We will respond promptly with an estimate.

Shipping:

• All GrillWraps™ are custom made upon order. However, we will do our best to ship it as soon as we can.
• We offer FREE SHIPPING! on all GrillWraps™ (Within the Continental USA)
• We Ship UPS & USPS Priority Mail, unless specified otherwise. Overnight & 2-Day delivery is available for an extra fee.
• Most orders will be shipped between 2-4 weeks after your order is received.
• We send an email notification upon shipment and will include the tracking number.

Payment:

GrillWraps™ can be ordered through a secure order link we will send you. Some of our customers prefer to order by phone or fax. We can accommodate your preference. We accept all major credit cards – American Express, Visa, MasterCard & Discover. We process all credit cards through PayPal for your security and protection. Sales tax is not collected unless your purchase is made in the State of Rhode Island.

No Risk Guarantee:

You can feel totally at ease when doing business with us. We always refund our customers (within 30 days) their full purchase price should they not be entirely satisfied with their GrillWraps™.

“The Fine Print”

Prices and availability of products are subject to change without notice. We attempt to have the latest and most accurate information possible on availability, policy and pricing but reserve the right to make changes as market conditions change.

Secure Transactions:

We want to assure you that every purchase you make from Cove Point, LLC is a secure transaction.

Return/Exchange Policy:

Claims for products that are received damaged must be made within 5 days of receipt. Therefore, open your package and inspect upon receipt.

Before returning an item, you must get a Return Authorization number (to ensure proper tracking of your return). Any unused, resalable merchandise in original condition may be returned for exchange or refund within 30 days of receipt (less the shipping cost).

A 15% restocking fee may apply when returning certain items. Our customer service representatives can give you more information.

Purchasers will be refunded their purchase price less the actual original shipping costs to the customer. Cove Point LLC assumes the “ship to” costs (“free shipping”) only on purchases that are not returned.

Refused merchandise will be charged for the freight charges both ways.

Defective merchandise after 15-day period is under warranty. If you should receive any item that is “defective on arrival”, please contact us immediately so we can either replace the item at our expense, or refund your purchase in full.

Sales Tax:

Tax will only be collected if merchandise is being shipped to the state of Rhode Island.

Frequently Asked Questions.

GrillWraps ™ grew from the simple idea that there had to be a better, more eye appealing way to cover and protect your BBQ grill. Why can’t there be a grill cover that can last as long and look as nice as your patio furniture?

Our covers are made from Marine Grade outdoor fabrics, the same Sunbrella®, Top Notch®, WeatherMAX, and Odyssey® fabrics we use on the finest yachts. We offer colors to match and compliment your outdoor living area.

We make covers for any brand, model or size of grill. Since each cover is made to order we can fit: Big Green Eggs, Weber®, Vermont Casting®, Ducane,® MHP®, Sam’s Club®, Char-Broil®, Thermador®, Viking®, etc. Charcoal, gas or electric, rectangular, winged, square or round, full length or 1/2 length.

One of the best ways to keep the fabrics looking good and to delay the need for deep or vigorous cleanings is to hose the cover off on a monthly basis with clear water. This practice will help prevent dirt from becoming deeply embedded in the fabric and eliminate the need for more frequent vigorous cleanings. In most environments, a thorough cleaning will be needed every two to three years. When it’s time for a thorough cleaning, GrillWraps ™ fabrics can be cleaned while still on the grill or they can be removed for cleaning in a washing machine.

We have carefully selected the finest outdoor fabrics for all of our products. With normal use a cover should last as long as 10 years. Each fabric has its own warranty. The first GrillWraps ™ is now 20+ years old and still in service!

GrillWraps ™ will dress up and protect any grill. You may get additional life from your current grill and visually, you will improve your deck or patio immediately.

Best to send us a photo (cell phone is fine) and measure your grill across the front and the front to back measurement. We will then send you a quote and fabric information.

Measure the grill – Left to Right x Front to Back x Top to Bottom. If you are not sure, send us an e-mail with the measurements and the brand and/or model and we will try to advise.

Certainly! We will send you a swatch of the fabric. We do have color cards or swatch available. Drop us a note.

For a limited time, FREE SHIPPING! (Within the Continental USA) on all GrillWraps ™. We ship UPS & USPS Priority Mail. Overnight & 2 Day delivery is available.

Short answer is Yes! Our customers are our best source of new ideas as they look for covers to solve their needs. If you have your own design, fit style, or want a GrillWraps ™ and covers for other items, send us an e-mail or telephone. We will make covers for just about any item. We will need the dimensions, brief description, and any other info you can offer. Pictures are great! We will respond promptly with an estimate. Click on “Other Covers” for some ideas.

If there is a question we have not addressed, call or write. We will respond promptly!

Email: grillwraps@gmail.com

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